At Raman Academy Store, we are committed to providing quality books and study material to our students. Please read our refund, return, and exchange policy carefully before making a purchase.
1. No Return Policy
All books and study materials purchased from the Raman Academy Store are non-returnable once sold.
We do not accept returns after purchase because printed study material can be easily copied or misused.
2. Exchange Policy
Exchange is allowed only in case the book is received in damaged or torn condition during shipping.
Please do not accept the package if the outer shipping cover is damaged or tampered at the time of delivery
3. Time Limit for Exchange
To be eligible for an exchange, the customer must contact us within 24 hours of delivery.
This time limit is kept to ensure quick resolution and to reduce the chances of misuse or piracy.
4. Conditions for Exchange
Exchange will be considered only if:
- The book was damaged, torn, or physically defective at the time of delivery
- The issue is reported within 24 hours of delivery
- Proper proof is shared, such as clear photos or an unboxing video showing the damage
5. Important Delivery Note
Please do not accept the package at the time of delivery if the outer shipping cover is damaged or tampered.
6. No Refund
We do not offer refunds on books once purchased.
Only replacement/exchange may be provided in eligible cases of damage during shipping.
7. Contact for Return/Replacement
For any exchange or replacement request, please contact us at:
Phone: 7649911100
8. Final Decision
Raman Academy Store reserves the right to verify the claim and take the final decision regarding exchange or replacement.
