At Raman Academy Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or purchasing from our store.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
- Name
- Phone number
- Email address
- Billing address
- Shipping address
- Payment-related details shared during checkout
- Any other information voluntarily provided by you
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To contact you regarding your purchase, delivery, exchange, or support request
- To improve our services and customer experience
- To send important updates related to your order or our store
- To maintain records for administrative and business purposes
3. Payment Information
We do not store your full debit card, credit card, or net banking details on our own systems. Payments, if processed online, are handled through secure third-party payment service providers (Razorpay).
4. Sharing of Information
We do not sell, rent, or trade your personal information to any third party.
Your information may be shared only when necessary with:
- Delivery and courier partners for order fulfilment
- Payment service providers for secure transaction processing
- Service providers helping us operate our website or store
- Authorities, if required under applicable law
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Website Usage
Our website may use basic cookies or similar technologies to improve browsing experience, understand website usage, and support website functionality.
You may choose to disable cookies in your browser settings, though some parts of the website may not function properly.
7. Your Consent
By using our website or placing an order with Raman Academy Store, you consent to the collection and use of your information in accordance with this Privacy Policy.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.
9. Updates to This Policy
Raman Academy Store may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated version.
10. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Phone: 7649911100